With any business, customer service is vital for both the provider and the consumer. Here at BluHorn®, we take customer service very seriously.
Our team is available with just the click of a mouse. A lifesaver icon available on all pages of the BluHorn platform allows users to quickly submit a support ticket. An alert to all members of our service staff ensures the fastest response from the first available team member. Support response is offered 7 days a week, to accommodate the often non-traditional schedule of media buyers and planners.
Here are some notes from satisfied customers:
I would have to say that their customer/ tech support is their strongest feature, which is rare to get with most online services. Every time we have had a question or issue, support has been there to answer or solve the problem as if we were their only client. Issues are solved immediately and if for whatever reason there is a delay they are good at keeping us aware of the situation. Thank you Wes from Bluhorn for solving all of our issues!
“The support team answers your questions and takes care of any issues immediately. For the money, you cannot beat what this software will do for your company.”
You can even get to know our Vice President of Customer Relations by clicking HERE.
Get started with BluHorn today by clicking HERE. We offer 14 days risk free, integrate with ratings data from Nielsen and comScore, and offer billing integration with Quickbooks Online. There’s never been a better time to get started!