Growing media buying software company has an immediate opening for part time customer support and client service representatives. 100% web based media buying software based in Jacksonville, FL. Remote/work-from-home employment available.
Ideal candidate is engaging and professional with a focus on customer satisfaction.
– Responding to email support requests from software subscriber base.
– Performing one-on-one virtual software demonstrations, training sessions and support sessions via GoToMeeting.
– Responding to potential new client information requests via email or phone.
– Conducting informational webinar or video demonstrations.
– Attending weekly virtual development meetings to stay up to date with latest software updates.
– Communicating with internal team and following up with client when cases require escalation to the development team.
– Attention to detail
– Problem solving and troubleshooting skills
– Clear and professional communication skills
– Ability to multi-task
– Basic computer/internet proficiency
– Media buying/media sales experience a HUGE PLUS!
– Family focused employer
– Competitive pay
– Computer compensation
– Phone compensation
Salary will commensurate with experience.