Chat with us, powered by LiveChat

Careers

Growing media buying software company has an immediate opening for part time customer support and client service representatives. 100% web based media buying software based in Jacksonville, FL. Remote/work-from-home employment available.

Ideal candidate is engaging and professional with a focus on customer satisfaction.

Duties include:

– Responding to email support requests from software subscriber base.

– Performing one-on-one virtual software demonstrations, training sessions and support sessions via GoToMeeting.

– Responding to potential new client information requests via email or phone.

– Conducting informational webinar or video demonstrations.

– Attending weekly virtual development meetings to stay up to date with latest software updates.

– Communicating with internal team and following up with client when cases require escalation to the development team.

Qualifications:

– Organization

– Attention to detail

– Problem solving and troubleshooting skills

– Clear and professional communication skills

– Ability to multi-task

– Basic computer/internet proficiency

– Media buying/media sales experience a HUGE PLUS!

Benefits:

– Family focused employer

– Competitive pay

– Computer compensation

– Phone compensation

Salary will commensurate with experience.